Terms & Conditions

 

Permanent Makeup is NOT suitable for everyone.

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A patch test must be carried out 48 hours before your treatment and you will be provided with pre-treatment information.

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All new clients are offered 2 sessions (the initial treatment and a ‘top-up’ session to perfect the tattooed area). You must wait a minimum of 6 weeks and a maximum of 10 weeks between each treatment to allow the stages of healing and the skin to heal properly. If the ‘top up’ is after 10 weeks it will be chargeable. Any further treatments or touch-ups for the tattooed area after a 6-week included ‘top up’ appointment will be charged accordingly to cover my costs. Before and after photographs are required for insurance purposes.

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Annual Top-up (Refresh) treatments for Permanent Makeup are offered to existing clients only and are carried out over one appointment. if you require more treatments, you will be charged accordingly (please see costs for more information).

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Those with oily-based or very dry skin, who do not heal well and fail to follow aftercare instructions, may require more treatments, which are charged accordingly to cover costs. All new clients will be charged the full price of a new treatment. I do not offer any top-up or annual top-up work on new clients; you will be treated as a new client.

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You will be required to sign medical history and treatment consent forms for every appointment and treatment that you have (including consultations and annual refresh appointments). All medical information provided must be accurate. By signing our treatment consent forms you are agreeing to have understood our full booking terms and conditions, are agreeing to the shape and colour of the treatment, the full procedure being carried out, any risks that may occur and following the aftercare.

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Eyebrow Permanent Makeup Treatments

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Please note that hair strokes are not suitable for every skin type and may migrate and heal as powdery, blurry strokes and not take in very oily areas where the ink is diluted.

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Your brows will be pre-drawn and measured using an array of equipment to try to get the brows as symmetrical as possible, however, no person's face is entirely symmetrical therefore by agreeing to the shape and colour on the treatment consent form, you understand that the brows will not be perfect and may differ slightly.

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For all Permanent Makeup Treatments:

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The treatment area may appear dark initially, and 50 to 70% of the colour may be lost as scabbing clears. Further treatment/s may be needed to achieve the correct balance.

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Some areas of the face and lips which can include scar tissue, previous skin trauma, oily-based areas, and dry or chapped skin may not take the pigment ink at all during the treatment or during the aftercare which is beyond my control and refunds cannot be issued for undesired results.

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There is no guarantee on the number of sessions required for any areas that do not take ink pigmentation and discolouration may occur. Refunds cannot be issued if results are not fulfilled.

Underlying skin conditions or poor aftercare could also cause ink migration or discolouration and there is no guarantee how the pigment ink will react under the skin. Refunds cannot be issued if this should occur.

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We are not responsible for any facial asymmetry or where Botox or fillers have caused any facial or lip asymmetry after your treatment.

Kimberley Lee Shelley at Essex Permanent Make-up Artist is not responsible for any previous Permanent Make up/semi-permanent makeup/ Cosmetic tattooing treatments carried out by another artist, which may have caused any damage to the skin, or pigmentation discolouration.

Please do not book a treatment if you:

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Are under the age of 18 years

Are Pregnant or breastfeeding

Have a heart condition or pacemaker

Have a bleeding or blood clotting disorder

Are currently taking any blood thinning medication

Have a known transmittable HIV, Aids or Hepatitis infection

Have a skin disease or infection on the treatment area

Have any raised birth marks, moles or warts on the treatment area

Have new scar tissue on the treatment area

Have uncontrolled Diabetes

Have Epilepsy

Have an underlying known skin condition

Are undergoing Chemotherapy: Doctors approval may be necessary

Have had Botox or Dermal Fillers in the last 6 weeks.

 

 

You must inform me of the following:

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If you are undergoing any hospital treatment

You are taking antibiotics, we cannot tattoo whilst you are tak9ing these as the pigment will not retain in the skin.

Diagnosed with Glaucoma

If you taking steroids such as Cortisone, Accutane, Retin-A or Renova.

If you suffer from cold sores - You will need to use an anti-viral medication 5 days prior to and 5 days post lip treatments as cold sores can result in loss of colour.

Eyelash Extensions - These must be removed professionally 2 weeks before your eyeliner treatment and the area must be completely clear of eyelash glue.

Eyelash Growth Serums - These must be stopped 2 months before your eyeliner treatment.

If you bruise or scar easily.

Any other medical conditions and all medication being taken must be disclosed and will be checked with Insurers before proceeding with any treatment.

A Doctors note may be required before proceeding with any treatment the cost of which will be down to the client and will not be covered by Kimberley Lee Shelley at Essex Permanent Make-up Artist.

You must inform me immediately if your medical history changes at 'any' point.

In the event that I am unable to perform a treatment due to incorrect or insufficient information provided the booking fee paid will be non-refundable.

 

AFTERCARE

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You will be provided with an aftercare pack following every treatment appointment, this includes details on what to expect during the healing, how to treat the tattooed area, do’s and don’ts along with a supply of cotton buds and a vitamin cream to use on the area to assist with the healing. You must follow these instructions to ensure your treatment stays at its best and heals correctly.

Sunbeds, heat treatments and direct sun should be avoided 1 week before your procedure and 4 weeks after your treatment(s)

Swimming (in a pool or the sea) should also be avoided for 2 weeks after any treatment(s)

Heavy exercise should be avoided for 7-14 days after treatment(s), when the body temperature increases the pores expand and sweat will push out pigment and affect the healing process, depending on the client's healing it may be ok to engage in light workouts after 7-10 days but caution is advised.

Kimberley Lee Shelley at Essex Permanent Make up Artist is not responsible for failure to follow the aftercare instructions provided and the risks of post treatment infection which are beyond my control and for which you take full and sole responsibility.

 

 

BOOKING

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A booking fee of £50 is required to secure your booking, this will be deducted from the treatment cost due on the day of the first treatment.

By booking a treatment and paying a booking fee you are confirming that you have fully read and understood our Terms and Conditions and understand that micro pigmentation (Permanent Make up/ Semi Permanent make-up/ Cosmetic tattooing) is a process that carries with it possible consequences associated with this type of procedure including but not limited to infection, scabbing, inconsistent colour and migration/spreading of pigments and that bruising/swelling may also occur.

All booking fees are non-refundable.

 

BOOKING POLICY

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All treatment appointments must be attended solo, Consultations can be attended with a friend or relative but you must advise Kimberley at Essex Permanent Make-up Artist before the appointment. I reserve the right to refuse treatment to anyone who does not attend the appointment alone.

You must not be under the influence of drugs or alcohol when attending your appointment.

I reserve the right to refuse treatment or time to anyone who demonstrates unsuitable, threatening or unkind behaviour.

The minimum age for treatment is 18 years of age. I reserve the right to refuse treatment to anyone under the age of 18, even with parental consent. I may require valid proof of identification.

Anyone under the age of 16 is not permitted in our treatment room due to insurance reasons.

 

CANCELLATIONS

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For Treatments, all booking fees paid are non-refundable but transferable if more than 48 hours' notice is given. Appointments which are transferred to another date can only be transferred once. After this, all booking fees will be lost.

Cancellations must be done by email or by calling me directly, messages on social media platforms, text messages or WhatsApp messages will not be accepted as they may be missed or not received, and the booking fees paid are non-refundable.

In the unlikely event of me having to cancel or rearrange your appointment, all fees will be refunded or transferable to my next available date.

 

GIFT VOUCHERS

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Gift vouchers are valid for 12 months from the issue date.

A consultation is required which includes history checks and a patch test must be carried out before the recipient is able to use the gift voucher, this must be at least 48 hours prior to any treatment.

If the gift voucher does not cover the cost of the desired treatment a £50 booking fee will be chargeable and deducted from the final bill on the day of the first treatment.

Gift vouchers can be purchased by cash or card or bank transfer for a chosen value or for the cost of an entire treatment.

Gift vouchers can only be used towards the full value of any treatment and cannot be used for any promotions or offers.

Gift vouchers are strictly non-refundable and non-transferable.

Bookings are subject to availability.